Privacy Policy

Last updated: March 6, 2026

Fibo Markets ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Trading account login credentials (login ID, investor password, server name) provided when using our account analysis tools.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and timestamps.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Communication Data: Information you provide when contacting us via email or other channels.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, including generating trading performance reports and analytics.
• Improve, personalise, and expand our platform.
• Communicate with you, including responding to inquiries and providing customer support.
• Monitor and analyse usage patterns and trends.
• Detect, prevent, and address technical issues or fraudulent activity.

3. Third-Party Services & Infrastructure

When you use our services, your trading account data (login credentials and server information) is processed through Tradezee.ai's infrastructure to generate performance reports and analytics. This data processing is essential to the functionality of our platform.

Desoft Technology serves as the development team behind the Fibo Markets platform and may have access to technical data necessary for platform development, maintenance, and support.

We may also use third-party services for analytics, hosting, and communication purposes. These services have their own privacy policies governing how they handle your data.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Trading account credentials provided to our platform are used solely for the purpose of generating read-only performance reports and are not stored permanently on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to withdraw consent at any time.
• The right to object to or restrict processing of your data.

To exercise any of these rights, please contact us at info@fibomarkets.ai.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@fibomarkets.ai
• Phone: +44 7401 145000